AdventureRooms Oslo | Live Escape Games på norsk
AdventureRooms Oslo | Escape Room Games | FAQ

General Questions

What is AdventureRooms?

AdventureRooms is part of a global phenomen offering exciting and unique escape room games. Use logic, creativity, common sense and teamwork to solve the puzzles awaiting you. Will you manage to escape from the mysterious room within 60 minutes?

What are your opening hours?

Our opening hours are 7 days a week from 10-23. Our last game begins at 21.30.

Do you have an age limit for your games?

We welcome guests from 9 years and up. Children under the age of 16 must be accompanied by an adult. Original Swiss and Black Queen are great choices for younger participants. 

Who can participate at AdventureRooms?

Our games are a great outing for families, friends, stag & hen parties, corporate events, tourists, birthday celebrations and school classes.

I’m a first timer. Which game should I book?

We recommend our Original Swiss Game or Black Queen if you are new to escape room games. These games are a great introduction to the concept.

What games do you offer?

We have 3 different games, Original Swiss Game, Black Queen and the Piano. You can read more about the games here

Can I play the same game more than once?

You may do so, however it would not be very exciting to replay the game if you already know the answers to the puzzles. Instead, you should come back to try one of our other games.

Will you change your games?

We will eventually change our games. We have great plans for 2019.

How difficult are AdventureRooms’ escape games?

All our games are designed to be played without needing help. We have the possibility of providing hints if necessary. There are many puzzles requiring different skill sets, therefore, teamwork and good communication are essential for a positive game experience. About 30% of teams are successful in gaining their freedom within 60 minutes.

Can I see the room before we play?

No, we do not allow this as it will take away the element of surprise and mystery in our game.

Where is AdventureRooms located?

We are conveniently located in the heart of Oslo (see map). Our address is Nedre Slottsgate 23 which is very close to Karl Johan. Stortinget is the closest metro stop.

Is there parking at your location?

There is no on street parking at our location, but there are several parking garages not far from us, for example near Oslo City and the Bus Station (Bussterminalen).

Is AdventureRooms suitable for pregnant women?

Yes, our games do not require any physical agility or exertion.

I’m claustrophobic. Can I participate?

Our game rooms are generous in size, though they are dimly lit. You have the option to leave the game room at any time should you experience discomfort.  We can also arrange for the door to remain unlocked for your comfort. Just let us know about your concerns when you arrive. We are experienced in helping claustrophobic guests in the past and they have enjoyed the experience.

I’m nervous. Is AdventureRooms scary?

No, there is absolutely nothing scary about our games! Some people are nervous because they do not know what to expect, and they always have a great time.

What if I or someone on my team needs to leave the game immediately?

Use the agreed signal and your Game Master will immediately help you out of the room. The rest of the team may continue the game.

Is AdventureRooms wheelchair accessible?

Although our premises are not 100% accessible for wheelchair users, we are experienced in accommodating wheelchair users in our games. Our rooms can accommodate 2 wheelchair users per team of 6 players. Please inform us ahead of your visit so that we can make the necessary adjustments to welcome wheelchair users.

I have limited vision, can I participate in your games?

Our escape rooms are dimly lit. We therefore recommend that you bring your visual aids with you into the game. Involve team members with normal vision to help with reading smaller texts. We have had players with limited vision in our games.

What attire should I wear?

Our games are not physically demanding.

Can we take photos or videos inside AdventureRooms’ escape games and share them on social media?

No, we do not allow guests to take photos or videos inside our game rooms. We ask that you also not reveal any spoilers on social media so that we can keep the elements of our games a mystery and new guests will be able to enjoy the experience. Photos in the reception area are allowed.

Can we bring alcoholic beverages to AdventureRooms?

No, we do not allow this. Please note, any player displaying drunk or disorderly/abusive behaviour may be denied entry or asked to leave the premises. No refund will be issued.

Booking Questions

 

How do I book a game?

Please visit the “Booking” page of our website, and follow the instructions. If you experience any difficulties during the booking process, please send an email to oslo@adventurerooms.no or call us at +47 21 52 11 55 (during office hours 10-17) and we will help you.

If you wish to book and your group is larger than 14 participants, or you want to book our birthday parties package, please contact us directly.

Are bookings essential?

We recommend booking ahead so you can reserve your preferred time slot, but we also cater for walk-in games, if we have available capacity.

What game format do you offer?

Our games can be played in either our Classic 1-hour mode or our signature Duel mode. In our duel mode, two teams compete against each other in the same game over two rounds. Each round is a 30-minute session with a 10-minute interval for resetting the game.

What is the minimum/maximum number of participants per game?

Original Swiss Game: Classic one hour format 2-6 participants. Duel format 7-12 participants.

Black Queen: Classic one hour format 3-7 participants. Duel format 8-14 participants.

Piano: Classic one hour format 3-7 participants. Duel format 8-14 participants.

 

AdventureRooms can accommodate maximum 40 participants at any one time.

 

How can I pay for my booking?

You will be asked to pay a deposit of NOK 900 per game when you book to secure your booking, using a debit/credit card. We offer to issue invoices for corporate groups. Please note that there is an additional fee of kr 49 for invoices. You will pay the remainder amount when you have played your game. Any discounts will be deducted at the time of your final payment.

How much does a game cost?

The price will depend on the number of participants. We offer discounts for children and students. Please see our price list for details.

Do you offer a discount for special need care givers?

Yes, we offer a discounted price of NOK 250 for special need care givers. The team must include minimum 4 participants.

How do I redeem my gift voucher?

You can redeem your gift voucher during the online booking process. It is also possible to redeem the gift voucher by sending an email to oslo@adventurerooms.no stating the gift voucher number, total number. of participants, preferred time and date and which game you would like to try. You must present your AdventureRooms or GoDream gift voucher at the time of arrival. Gift vouchers cannot be redeemed for cash.

We have booked a game, but would like to increase the number of players. What do I do?

Additional players can be added to a game on the day of your booking as long as you do not exceed the maximum number of players in the game you have booked. Should there be more players than your booked game allows for, please contact us and we will check the availability of our other games at the time slot you have booked.

I want to book a game, but I’m unsure of numbers. Can I still make a booking?

No problem! Book for the minimum number of people you expect. You can change the number of participants in your booking prior to 3 days before your game. Extra players can be added and paid for on the day.

What is the duration of a game?

The game itself lasts for 60 minutes. If you play a Classic mode game, you should allow for 1 hour and 30 minutes with us where an introduction before the game and a debrief after your game in included. If you play in duel mode, the total time you should plan to be at AdventureRooms will be 1 hour and 45 minutes. 

When should we arrive at AdventureRooms for our booking?

Please arrive at the exact time stated in your booking confirmation as we have limited waiting and seating areas in our reception. If you are late, you may not be able to play the full 60-minute game.

What is your cancellation policy?

You will receive a full refund if you cancel your booking more than one week before your scheduled game time.

If your reservation is cancelled less than a week before your scheduled game, you will not receive a refund.

There will be no revalidation/extensions of gift vouchers that are cancelled or moved less than 24 hours before the scheduled game time.

There will be no revalidation/extensions of gift vouchers or refunds of deposits for no-shows.

What if we need to move our booking?

Any changes to your booking should be done using the link in your confirmation email or by e-mailing AdventureRooms Oslo.

You can move your booking up to 24 hours before your scheduled game time. Please note you have to reschedule the game within 6 months.

AdventureRooms Oslo
Nedre Slottsgate 23, 0157 Oslo

Telefon: 21 52 11 55

Org.nr: 915 981 747 MVA
e-post: oslo@adventurerooms.no

Åpent alle dager kl. 10.00-23.00

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